Terms & Conditions

Interpretation

“ACL” means the Australian Consumer Law Schedule of the Competition and Consumer Act 2010 (Cth) as amended.

“Agreement” means this Agreement.

“slabd.com.au” means SLABD PTY LTD, abn, trading as slabd.com.au.

“Customer” means the party to whom SLABD provides this Agreement.

“GST” means the Goods and Services Tax as defined in A New Tax System (Goods and Services Act) 1999(Cth) as amended.

“PPSA” means the Personal Property Securities Act 2009 (Cth) as amended.

“Services” means any Service which SLABD sells or provides to the Customer.

“Grader” refers to the grading companies: PSA, BGS, SGC, CSG, CGC

1. Introduction

The Terms of Use of our website slabd.com.au include these Terms and Conditions, the Privacy Policy and any other terms and conditions that appear in or are linked to the SLABD website (Additional Terms and Conditions).

The Additional Terms and Conditions that appear on the SLABD website will govern your use of, and access to, certain sections of the SLABD Web Site where they appear. Since these Additional Terms and Conditions form part of the Terms of Use, you are bound by them and should review them wherever they are relevant to you when using the SLABD website.

2. Website content and access

While SLABD endeavors to take reasonable care in preparing and maintaining the information on this website we do not warrant the accuracy, reliability, adequacy or completeness of any of the website content.

You acknowledge and accept that the website content may include technical inaccuracies and typographical errors.

The website content is subject to change at any time without notice and may not necessarily be up to date or accurate at the time you view it.

It is your responsibility to enquire with us directly to ensure the accuracy and currency of the material or information you seek to rely upon.

To the extent permitted by law, including the Competition and Consumer Act 2010 (Cth), SLABD disclaims all liability for loss directly or indirectly arising from your use of or reliance on the website and the website content.

SLABD does not guarantee that access to the SLABD website will be uninterrupted or that the website is free from viruses or anything else which may damage any computer which accesses the SLABD website or any data on such a computer.

3. Limitation of liability

To the maximum extent permitted by law SLABD excludes all liability for any loss or damage of any kind (including special, indirect or consequential loss and including loss of business profits) arising out of or in connection with the website content and the use or performance of the SLABD website except to the extent that the loss or damage is directly caused by SLABD’s fraud or willful misconduct.

Where the law (including without limitation the Competition and Consumer Act 2010 (Cth)) implies a warranty or guarantee into these Website Terms and Conditions which may not lawfully be excluded, then provided it is fair and reasonable to do so, SLABD’s liability for breach of such a warranty or guarantee shall be limited at its option, to any one or more of the following:

(a) in the case of goods: under no circumstances will SLABD make payment of the cost of replacing the goods or acquiring equivalent goods; will not make payment of the cost of having the goods repaired; and

(b) in the case of services, to either resupplying the services or payment of the cost of having the services supplied again.

4. Insurance Disclaimer

It is the full responsibility of the customer to provide a clear and accurate Declared Value dollar amount at the time of submission with SLABD.
In the event an item is damaged, lost or soiled during transport, SLABD is only required to pay for claims up to the insured amount (declared value). There is no recourse on SLABD to make additional payments on claims above the insured amount due to an underestimated card value by the customer. Under no circumstances will payments be made above the decalred value.

4.1 Insurance claims reference points

In the event of a claim, insurance companies will use these reference points to determine an accurate value of your cards:

Grade cards: respective grader
Ungraded cards: Beckett Guide
AFL cards: Card Zone price guide
Recent eBay Sales
Recent PWCC Sales

Where possible our insurance company will endeavor to replace your card, like-for-like.

5. Intellectual property

The materials displayed on this website, including without limitation all editorial materials, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trademarks, are the property of SLABD and are protected by copyright, trade mark and other intellectual property laws. Any such content may be displayed and printed solely for your personal, non-commercial use within your organisation provided that any copyright notice on such a display or page is not removed. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the express prior written consent of SLABD.

Same for the above, and unless expressly granted, SLABD does not grant any licence or right in, or assign all or part of, its intellectual property rights in the content or applications incorporated into the SLABD website or in the user interface of the SLABD.

6. Submissions

Any material you send to us on or via the SLABD website will be deemed to be non-confidential unless it is indicated to be otherwise. This includes any data, questions, comments, suggestions, ideas or other information. We will be entitled to use any such material which has not been indicated to be confidential or proprietary for any purpose without compensation to you. Any refund request will be assessed on a case by case basis, if a refund is granted, you will receive your refund in 7 to 10 business days less any processing fees.  Furthermore any store credit received as part of a promotion, agreement or otherwise is not redeemable for cash.

7. Third party websites

slabd.com.au may contain links to other websites operated, controlled or produced by third parties. Unless otherwise indicated, SLABD does not control, endorse, sponsor or approve any such third-party websites or their content nor does SLABD provide any warranty or take any responsibility whatsoever for any aspect of those websites or their content.

8. Links to SLABD’s website

If you wish to establish a link to slabd.com.au, you must first seek approval from us. To seek approval, please contact our office at info@slabd.com.au

If we agree to your proposed link, you must comply with any terms and conditions imposed by us as a condition of such agreement. If the nature and/or content of your website changes in any significant way, you must contact us and provide a new description of your website.

9. Interference with website

You must not attempt to change, add to, remove, deface, hack or otherwise interfere with this website or any material or content displayed on slabd.com.au.

10. Jurisdiction

You acknowledge that these Terms and Conditions are governed by, and are to be construed in accordance with, the laws of the State of South Australia. You submit to the non-exclusive jurisdiction of the State of South Australia.

11. Declared Value

If the grader determines, in its sole discretion and at any point in the process, that the submitted Declared Value has been understated relative to the market value of the item, the grader reserves the right to decline your stated Declared Value. If the grader declines the Declared Value of an item, the greader may require you to pay for the accurate Service Level as a condition of them completing the authentication and grading process as to the subject item. If you refuse, or are unable, to pay the grading company for the accurate Service Level, then the grader will return the item to you unprocessed at your cost, and you will be charged for the Service Level at which you submitted the item. The graders determination that you have understated the Declared Value will affect only the Service Level charge, it will not change the Declared Value for purposes of establishing the maximum item value for claim or shipping insurance purposes.

11. Grading

You acknowledge and agree that grading and authentication of items requires the individual judgment and professional opinion, which is subjective in nature, and can change from time to time. Therefore, Slabd offers no warranty or representation and shall have no liability whatsoever for the grade or determination of authenticity assigned to your card by the grader.

Slabd reserves the right to adjust services fees accordingly.  Grading companies can change their service fees with no notice and this will impact your service fee. Slabd endevours to charge you the most up-to-date fee prior to submission. However, due to world events and current demand this can change suddenly and you may be required to pay the difference in service fees if this occurs.

13. Damage & Returns

The customer acknowledges that, despite SLABD and the grading company’s
(PSA, BGS, SGC) best efforts to ensure product quality and packaging integrity, there may be instances where items are occasionally damaged during transit or handling.

In the event that a product is received by the customer in a damaged condition, the customer must notify SLABD upon reciept. Failure to report the damage within 5 days may result in the customer forfeiting any entitlement to repair.

The customer may be required to provide evidence of the damage, such as clear photographs or videos, to support their claim. This evidence will assist the grading company in assessing the extent of the damage and determining an appropriate resolution.

Upon receipt of the notification and supporting evidence, the grading company will evaluate the claim and, at its discretion, may offer a repair and return.

SLABD reserves the right to request the return of the damaged item before proceeding with a resolution. The customer may be required to follow the grading company’s return procedure, which may include returning the item at the customer’s expense.

In cases where the customer is requested to return the damaged item, SLABD will provide clear instructions on the return process, including the address to which the item should be returned and any specific packaging or labeling requirements.

SLABD shall not be held liable for any further damage or loss that may occur during the return shipment of the damaged item. It is the customer’s responsibility to ensure the safe and secure packaging of the returned product(s) in accordance with SLABD’s instructions.

The customer acknowledges that SLABD’s resolution options for damaged items are subject to the grading companies (PSA, BGS, SGC) approval and may be limited by factors such as product availability, inventory constraints, or other circumstances beyond SLABD’s control. Turnaround time for repairs will vary and are not guaranteed.

The customer understands and agrees that the resolution provided by SLABD for a damaged item shall be the customer’s sole and exclusive remedy. The customer agrees to waive any additional claims or demands against the company arising from the damaged item.

By initiating a return, the customer agrees to bear all expenses associated with the return of the item.

The customer acknowledges that the company may revise its policies and procedures for handling damaged items at any time, and it is the customer’s responsibility to review and comply with the most up-to-date terms and conditions related to damaged items

14. Mailing List & E-Mail Communication

Subscription and Consent: By providing your email address when signing up to the Slabd site, you consent to receiving promotional and informational emails from us. You acknowledge that you are voluntarily subscribing to our mailing list and granting us permission to send you emails.

Unsubscribe Option: You have the right to unsubscribe from our mailing list at any time. Any promotional email we send includes an “Unsubscribe” link at the bottom. Clicking on this link will remove your email address from that particular mailing list.

Frequency and Content: We will send you emails containing updates, promotions, news, and other information related to Slabd products, services, and events. The frequency of emails may vary, but we strive to maintain a reasonable balance to avoid overwhelming your inbox.

Privacy and Data Usage: We respect your privacy and are committed to protecting your personal information. Your email address and any other provided information will be used solely for the purpose of sending you emails related to Slabd, trading cards and collectibles. We will not share, sell, or rent your information to third parties.

Opting Back In: If you decide to unsubscribe but later wish to rejoin our mailing list, you can resubscribe at any time by visiting our website and providing your email address again.

Changes to Terms: Slabd reserves the right to modify or update these terms and conditions at any time. We will notify you of any changes via email or by posting the updated terms on our website.

Contact: If you have any questions or concerns regarding these terms and conditions or our mailing list, please contact our customer support at info@slabd.com.au