Your [service_title] order (#00[service_order_id]) has shippped from [grading_company]
Your [service_title] order (#00[service_order_id]) has shippped from [grading_company]
Your [grading_company] order is on the way back to Slabd. Delivery usually takes 10–15 days, then sorting may take up to 5 days.
Hi [first_name]
Great news — your [grading_company] order is now on its way back to Slabd.
Order Status Update
On Its Way Back
Your [order_qty] [str_item] have shipped from [grading_company] and are in transit to Slabd.
In Transit to Slabd
Current Details
Grading Company
[grading_company]
Quantity
[order_qty] [str_item]
Transit Estimate
10–15 days
Sorting Time
Up to 5 days after arrival
Ready For
[delivery_method]
What this means
Your order has left [grading_company] and is currently travelling back to Slabd.
Once it arrives, our team will check, sort, and prepare the order for [delivery_method].
What happens next
1. Your order travels back to Slabd.
2. After arrival, we check and sort the order. This can take up to 5 days.
3. We will contact you once your order is ready for [delivery_method].
No Action Needed
You do not need to contact us at this stage. If you have not heard from us yet, your order is either still in transit or being processed after arrival. We will contact you when it is ready.
Want Priority Handling?
If you would like your order prioritised once it arrives back at Slabd, you can add Priority Service.
Please keep this email for your records. Delivery timeframes are estimates and may vary due to freight, customs, carrier processing, or internal sorting requirements.
Thank you for your patience — the wait is nearly over.
