Hi [first_name]

Due to recent tariff regulation changes affecting international PSA submissions, our scheduled shipment for Friday 11 April has been temporarily delayed.

Important Update: We are pleased to inform you that Slabd has been whitelisted by PSA to continue submitting orders. However, we must wait until the necessary customs documentation is fully processed. This new arrangement will ensure that your orders avoid tariff charges and continue smoothly.

We anticipate this process will be resolved within 3-4 weeks, after which our normal services will resume. We will keep you updated.

Thank you for your understanding, patience, and continued support.

The Slabd Team

Frequently Asked Questions

Q: What happens to the cards I’ve already submitted to Slabd?
A: Your cards are safe and secure with us. We will ship them to PSA as soon as the new customs process is in place.

Q: Will I be charged any additional fees?
A: No. Once the new process is active, your cards will be submitted without incurring additional tariffs.

Q: How long is the delay expected to last?
A: We anticipate a delay of approximately 2–3 weeks while the required customs documentation is finalised.

Q: Do I need to do anything right now?
A: No action is needed from you. We’ll keep you informed and let you know as soon as your order ships.

Q: If I have an order at PSA, are they affected?
A: No. Those orders will be processed and returned as normal.