Hi [first_name],

We’re reaching out to let you know that the email you received earlier regarding your BGS grades was sent in error for #00[service_order_id]). Please disregard that message — your grades may not yet be available.

We apologise for the confusion and any inconvenience this may have caused.

If you’re expecting a submission update, we’ll notify you as soon as the grades are ready.

Thanks for your understanding,
The Slabd Team