Hi [first_name]

Insurance claim update

We wanted to provide another update on the insurance claim.

We are now progressively distributing the individual settlement figures.

These are being sent order by order, so not everyone will receive their payment email at the same time.

Customers will begin receiving a separate email detailing the insurance payment for each affected item in their order, along with the total payment amount.

That email will include a secure link where you can review the payment, accept the amount offered and provide your bank account details. Only provide your bank details through that secure form.

Once you have accepted the offer and provided valid bank details, payment can take up to 10 business days to be processed.

We are continuing to work through the remaining orders and will contact you directly once your individual figures are ready. There is nothing you need to do until you receive that email.

Thank you again for your patience while we work through this final stage.

The Slabd Team

Slabd Australia | grade@slabd.com.au | slabd.com.au