Partner Program

Slabd Partner Program

A live reference for discounts, tiers, and program rules. Updates automatically as settings change.

Partner Benefits

  • Track each customer order end-to-end.
  • Send status updates and notifications to your customers.
  • Clear visibility of which cards belong to each customer.
  • Capture orders at card shows or in-store with accurate logging.
  • Assign your own order numbers to customer submissions.
  • Automatic mapping of customer cards to each submission.
  • Set your own customer pricing in the Partner Dashboard.
  • Access tier-based discounts once eligibility is met.
  • Centralised order history, status visibility, and accountability.

How Partner Pricing Works

  1. Retail pricing is set per service (PSA, BGS, etc.).
  2. Your partner price is the retail price minus your tier discount.
  3. You can set your own customer prices in the Partner Dashboard > Retail tab.
  4. Handling fee is adjustable per partner (baseline: A$ 1.00).

Tier Matrix (90 day rolling window)

Tier Discount % Card Threshold
bronze 0.00% 0
silver 0.00% 200
gold 0.00% 400
platinum 0.00% 1,000

Tiers update automatically based on the total cards submitted in the last 90 days.

Discount Eligibility Rules

  • Window: 90 days
  • Minimum cards: 2,200
  • Minimum spend: A$ 2,000.03
  • Rule mode: any (any vs all)

If eligibility is not met, the tier discount is 0% until thresholds are reached.

PSA Upcharges

Tier discounts do not apply to PSA upcharges. Any item that is upcharged will be billed at full rate in line with PSA policy.

Reference: slabd.com.au/psa-upcharges

Packing & Due Dates

Partners are not exempt from packing rules. Failure to follow packing guidelines may result in additional fees.

Reference: slabd.com.au/packing-guidelines

If due dates are not met, your order is not guaranteed to make the submission and will not be prioritised above orders that have met the due dates.

Reference: slabd.com.au/due-dates

Pricing Examples

Service Pricing Example

Retail service price A$ 100.00
Partner discount 0.00%
Partner service price A$ 100.00
Handling fee (baseline) A$ 1.00
Estimated total A$ 101.00

Example uses the base tier discount for illustration.

Tier Progress Example

Example target: silver

Cards needed: 200

Discount: 0.00%

Partner Dashboard Walkthrough

  1. Choose a service category to filter services.
  2. Select a service and review the rules (min qty, value limits, eligible years).
  3. Enter quantity for the customer submission.
  4. Add notes or images if needed for internal reference.
  5. Review fees (handling, data entry) before submitting.
  6. Submit to create the customer order and start processing.
  1. Review your tier and current partner discount.
  2. Check your partner rates for each service.
  3. Confirm eligibility if the discount gate is active.
  4. Monitor progress toward the next tier.
  1. Set your customer prices per service.
  2. Leave a price blank to use partner rate plus handling fee.
  3. Set your handling fee to cover processing and materials.
  4. Save changes and verify the prices display correctly.

The Order History tab is where partners manage customer orders and build submissions.

  1. Find the right customer orders using the filters (status, date, and search).
  2. Select multiple customer orders using the checkboxes to build a submission.
  3. Verify the totals (qty, service, and pricing) before proceeding.
  4. Choose a workflow:
    • Quick Submit for a fast handoff when full details are already captured.
    • Data Entry if you will enter each card manually on the submit card form.
  5. Start Data Entry to open the submission form with your selected orders.
  6. Enter cards in order to keep customer mapping accurate.
  7. Complete the submission and confirm the submission ID appears for each customer order.
  8. Monitor status updates as the order moves through processing.
  9. Expand order rows to review mapped item rows for each customer.
  10. Follow due dates to avoid delays and loss of priority.

Tip: If you leave and return, use Order History to continue the same submission.

FAQ

When do my tier changes take effect?

Tier updates are recalculated automatically.

Why is my discount 0% even though I have cards submitted?

This can happen if the discount gate is enabled and the minimum cards/spend threshold has not been reached.

What pricing is used on the Submit Card form?

Partners see their tier-adjusted partner pricing on services and baseline fees.

Partner Terms (Summary)

Summary only. This is a high-level overview and does not replace the official partner agreement.

  • Slabd may update pricing, tiers, services, or program rules at any time as business needs change.
  • Participation is at Slabd's discretion and can be suspended or terminated for misconduct, fraud, policy breaches, or abuse.
  • Slabd can refuse or delay processing where compliance or risk concerns exist.
  • Partners are responsible for accurate customer information, packaging standards, and secure handling.
  • Discounts apply only when eligibility conditions are met and may be revoked if requirements are not maintained.
  • Misuse of branding, pricing, or customer data may result in immediate removal from the program.
  • Service timelines and outcomes are not guaranteed and depend on grading company processes.
  • Disputes are resolved under Slabd's published policies and any executed agreement.

For the binding terms, please review the official Partner Agreement.